| Why TelcomSavvy
Putting customer service first
Here at TelcomSavvy, we’re a customer-first business. By prioritizing customer satisfaction, we’re able to support their success, and help them focus on their business.
White-glove customer service
TelcomSavvy will make setup a breeze for you and your business.
We’ll handle setup for every aspect of your TelcomSavvy experience.
Our centralized location allows us to help install your phone systems.
With remote support, we can establish call forwarding and install your AI Chatbot.
24/7 support and availability
TelcomSavvy will never leave you in the dark.
Our support team is always on standby to help with whatever problems might arise.
Support tickets are available online, via the TelcomSavvy app, and by phone.
Our virtual receptionist service is available 24/7 to help your customers reach you.
100% U.S.-based team
TelcomSavvy hires and operates exclusively within the U.S.
Our central headquarters is located in New York state.
We only hire U.S.-based employees, including support and virtual receptionist staff.
Our phone systems function anywhere with an internet connection.
Testimonials
Here’s what our customers have to say
★★★★★
TelcomSavvy has completely transformed our customer service!
We switched to TelcomSavvy a few months ago, and the difference has been night and day. The virtual receptionist ensures that every call is answered promptly, and the AI chatbot helps handle customer inquiries 24/7. Our customer satisfaction scores have skyrocketed, and the contact center software makes it easy for our team to manage conversations across phone, email, and chat in one place. Highly recommend!
Michael T.
Operations Manager
★★★★★
Seamless communication across all channels!
TelcomSavvy has given us exactly what we needed — a truly omnichannel solution. Whether a customer contacts us via phone, email, or chat, our team can easily pick up the conversation where it left off. The business phone system is reliable, and the AI chatbot has cut down on our response times dramatically. This is the best investment we've made for our business!
Sarah L.
Customer Success Manager
★★★★★
The virtual receptionist feature is a game-changer.
Before TelcomSavvy, we were missing a lot of customer calls. Now, the virtual receptionist routes calls directly to the right department, and we haven't missed a single lead since switching. The fact that we can manage everything from one platform — including phone, email, and chat — has streamlined our entire customer service operation.
Tom R.
Director of Sales
★★★★★
AI-powered chatbot saves us hours every day.
Our customer service team was overwhelmed with basic questions until we implemented TelcomSavvy's AI chatbot. Now, the bot handles FAQs automatically, freeing up our agents to handle more complex issues. Plus, the contact center software gives us real-time insights into customer interactions — we can’t imagine working without it now!
Jessica D.
Customer Support Lead
★★★★★
Easy to use and packed with features!
We were looking for a solution that could handle both inbound and outbound customer communication, and TelcomSavvy delivered. The business phone system is easy to set up, and the integration with the contact center platform has made it easier for our team to manage customer relationships. The virtual receptionist is a fantastic bonus!
Ben M.
IT Manager
★★★★★
Outstanding customer support and reliable performance.
The TelcomSavvy team helped us set everything up quickly, and the platform has been rock-solid ever since. The AI chatbot is surprisingly smart and handles customer questions better than we expected. The virtual receptionist ensures that no calls go unanswered — it’s like having a full-time receptionist without the overhead!
Kelly W.
Business Owner
★★★★★
Omnichannel communication made simple.
Our biggest pain point was managing customer conversations across different platforms. TelcomSavvy solved that immediately. Now, whether a customer calls, emails, or sends a chat message, our team has all the context they need. The AI chatbot is incredibly helpful, and the contact center software makes everything so easy to track.
David P.
VP of Operations
★★★★★
Great value for the price!
We looked at a lot of other providers, but TelcomSavvy offered the best combination of features and price. The business phone system is easy to manage, the AI chatbot is intuitive, and the contact center platform gives us real-time insights into customer behavior. It’s everything we needed in one place.
Emily F.
CFO
★★★★★
Flexible and scalable!
As our company grew, we needed a communication solution that could scale with us. TelcomSavvy delivered. The virtual receptionist and AI chatbot make it easy to handle a high volume of customer inquiries, and the seamless integration across phone, email, and chat has made our customer service operation more efficient than ever.
Chris L.
COO
★★★★★
Best decision we've made for customer communication.
TelcomSavvy's platform is intuitive and powerful. The contact center software makes it easy to route calls and track conversations, and the AI chatbot handles routine questions effortlessly. Plus, the business phone system is crystal clear — no more dropped calls! I wish we had switched sooner.
Laura G.
Director of Customer Experience
★★★★★
TelcomSavvy has completely transformed our customer service!
We switched to TelcomSavvy a few months ago, and the difference has been night and day. The virtual receptionist ensures that every call is answered promptly, and the AI chatbot helps handle customer inquiries 24/7. Our customer satisfaction scores have skyrocketed, and the contact center software makes it easy for our team to manage conversations across phone, email, and chat in one place. Highly recommend!
Michael T.
Operations Manager
★★★★★
Seamless communication across all channels!
TelcomSavvy has given us exactly what we needed — a truly omnichannel solution. Whether a customer contacts us via phone, email, or chat, our team can easily pick up the conversation where it left off. The business phone system is reliable, and the AI chatbot has cut down on our response times dramatically. This is the best investment we've made for our business!
Sarah L.
Customer Success Manager
★★★★★
The virtual receptionist feature is a game-changer.
Before TelcomSavvy, we were missing a lot of customer calls. Now, the virtual receptionist routes calls directly to the right department, and we haven't missed a single lead since switching. The fact that we can manage everything from one platform — including phone, email, and chat — has streamlined our entire customer service operation.
Tom R.
Director of Sales
★★★★★
AI-powered chatbot saves us hours every day.
Our customer service team was overwhelmed with basic questions until we implemented TelcomSavvy's AI chatbot. Now, the bot handles FAQs automatically, freeing up our agents to handle more complex issues. Plus, the contact center software gives us real-time insights into customer interactions — we can’t imagine working without it now!
Jessica D.
Customer Support Lead
★★★★★
Easy to use and packed with features!
We were looking for a solution that could handle both inbound and outbound customer communication, and TelcomSavvy delivered. The business phone system is easy to set up, and the integration with the contact center platform has made it easier for our team to manage customer relationships. The virtual receptionist is a fantastic bonus!
Ben M.
IT Manager
★★★★★
Outstanding customer support and reliable performance.
The TelcomSavvy team helped us set everything up quickly, and the platform has been rock-solid ever since. The AI chatbot is surprisingly smart and handles customer questions better than we expected. The virtual receptionist ensures that no calls go unanswered — it’s like having a full-time receptionist without the overhead!
Kelly W.
Business Owner
★★★★★
Omnichannel communication made simple.
Our biggest pain point was managing customer conversations across different platforms. TelcomSavvy solved that immediately. Now, whether a customer calls, emails, or sends a chat message, our team has all the context they need. The AI chatbot is incredibly helpful, and the contact center software makes everything so easy to track.
David P.
VP of Operations
★★★★★
Great value for the price!
We looked at a lot of other providers, but TelcomSavvy offered the best combination of features and price. The business phone system is easy to manage, the AI chatbot is intuitive, and the contact center platform gives us real-time insights into customer behavior. It’s everything we needed in one place.
Emily F.
CFO
★★★★★
Flexible and scalable!
As our company grew, we needed a communication solution that could scale with us. TelcomSavvy delivered. The virtual receptionist and AI chatbot make it easy to handle a high volume of customer inquiries, and the seamless integration across phone, email, and chat has made our customer service operation more efficient than ever.
Chris L.
COO
★★★★★
Best decision we've made for customer communication.
TelcomSavvy's platform is intuitive and powerful. The contact center software makes it easy to route calls and track conversations, and the AI chatbot handles routine questions effortlessly. Plus, the business phone system is crystal clear — no more dropped calls! I wish we had switched sooner.
Laura G.
Director of Customer Experience
★★★★★
TelcomSavvy has completely transformed our customer service!
We switched to TelcomSavvy a few months ago, and the difference has been night and day. The virtual receptionist ensures that every call is answered promptly, and the AI chatbot helps handle customer inquiries 24/7. Our customer satisfaction scores have skyrocketed, and the contact center software makes it easy for our team to manage conversations across phone, email, and chat in one place. Highly recommend!
Michael T.
Operations Manager
★★★★★
Seamless communication across all channels!
TelcomSavvy has given us exactly what we needed — a truly omnichannel solution. Whether a customer contacts us via phone, email, or chat, our team can easily pick up the conversation where it left off. The business phone system is reliable, and the AI chatbot has cut down on our response times dramatically. This is the best investment we've made for our business!
Sarah L.
Customer Success Manager
★★★★★
The virtual receptionist feature is a game-changer.
Before TelcomSavvy, we were missing a lot of customer calls. Now, the virtual receptionist routes calls directly to the right department, and we haven't missed a single lead since switching. The fact that we can manage everything from one platform — including phone, email, and chat — has streamlined our entire customer service operation.
Tom R.
Director of Sales
★★★★★
AI-powered chatbot saves us hours every day.
Our customer service team was overwhelmed with basic questions until we implemented TelcomSavvy's AI chatbot. Now, the bot handles FAQs automatically, freeing up our agents to handle more complex issues. Plus, the contact center software gives us real-time insights into customer interactions — we can’t imagine working without it now!
Jessica D.
Customer Support Lead
★★★★★
Easy to use and packed with features!
We were looking for a solution that could handle both inbound and outbound customer communication, and TelcomSavvy delivered. The business phone system is easy to set up, and the integration with the contact center platform has made it easier for our team to manage customer relationships. The virtual receptionist is a fantastic bonus!
Ben M.
IT Manager
★★★★★
Outstanding customer support and reliable performance.
The TelcomSavvy team helped us set everything up quickly, and the platform has been rock-solid ever since. The AI chatbot is surprisingly smart and handles customer questions better than we expected. The virtual receptionist ensures that no calls go unanswered — it’s like having a full-time receptionist without the overhead!
Kelly W.
Business Owner
★★★★★
Omnichannel communication made simple.
Our biggest pain point was managing customer conversations across different platforms. TelcomSavvy solved that immediately. Now, whether a customer calls, emails, or sends a chat message, our team has all the context they need. The AI chatbot is incredibly helpful, and the contact center software makes everything so easy to track.
David P.
VP of Operations
★★★★★
Great value for the price!
We looked at a lot of other providers, but TelcomSavvy offered the best combination of features and price. The business phone system is easy to manage, the AI chatbot is intuitive, and the contact center platform gives us real-time insights into customer behavior. It’s everything we needed in one place.
Emily F.
CFO
★★★★★
Flexible and scalable!
As our company grew, we needed a communication solution that could scale with us. TelcomSavvy delivered. The virtual receptionist and AI chatbot make it easy to handle a high volume of customer inquiries, and the seamless integration across phone, email, and chat has made our customer service operation more efficient than ever.
Chris L.
COO
★★★★★
Best decision we've made for customer communication.
TelcomSavvy's platform is intuitive and powerful. The contact center software makes it easy to route calls and track conversations, and the AI chatbot handles routine questions effortlessly. Plus, the business phone system is crystal clear — no more dropped calls! I wish we had switched sooner.
Laura G.
Director of Customer Experience
Get reliable VOIP service with more features — for less.
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Request a Quote Today
Still have questions? Feel free to call us at 631.621.3200.
Monday to Friday from 9 am to 6 pm EST.